Child writing in a notebook during a classroom lesson.

Children’s Continence

We help you manage your child’s bladder and bowel problems. We support children and young people in Surrey and North East Hampshire with issues like constipation, daytime wetting, bedwetting, and toilet training. Working with you to find ways to improve your child’s comfort, confidence, and daily routine.

About the team

We are a team of specialist nurses and assistant practitioners. We support children and young people with bladder and bowel problems. We help you manage issues like constipation, soiling, daytime wetting, and bedwetting. We also support toilet training for children with additional needs.

If your child is wetting during the day or wetting the bed, the first step is to join a Toileting Support online session. This session gives practical advice to try at home for 12 weeks. It is the first part of your child's treatment. If your child still needs support after 12 weeks, the Healthy Families Team will discuss the next steps and refer them to the right service if needed. If your GP is in North East Hampshire you can contact you School Nurse for onward referral.

If your child has constipation or soiling, please see your GP. They can assess your child and refer them to our service if needed.

If your child has additional needs and needs help with toilet training, a professional who works with your family can make a referral for support.

We can usually help if:

Your child has constipation or soiling and has been referred by a GP or paediatrician
Your child needs help with daytime wetting or bedwetting and you have attended an online Toileting Support session and tried the advice for 12 weeks
Your child needs help with daytime wetting or bedwetting and you have attended an online Healthy Family Team session and tried the advice for 12 weeks
Your child has additional needs and you would like support with toilet training

We may not be the right service if:

Your child is not registered with a GP in Surrey or North East Hampshire
You have not yet attended the online Healthy Family Team session for daytime wetting or bedwetting
You have not tried the advice for 12 weeks before seeking further support
Your child needs urgent medical help (please contact your GP, NHS 111, or 999)

Questions and answers

What will happen at my child’s appointment?

Before your appointment you will be asked to complete a bladder and bowel diary. Please ensure both charts are completed and returned to us. Once we have received your completed charts your child’s first appointment will be arranged. Your child’s first appointment usually lasts around 1 hour. It may be by telephone or face to face. You will have the opportunity to talk to your specialist nurse about your child’s problems. You will be given information about healthy bladders and bowels, and we will create a treatment plan to follow at home and school. The plan will be reviewed regularly either by telephone or in clinic with your child. You are strongly encouraged to contact us between appointments if you have any concerns or questions about your child’s care plan or progress.

How long will I have to wait for an appointment?

What support will my child receive?

Can my child receive nappies on prescription?

Most families are supported to work on toilet training for at least six months. After a bladder and bowel assessment, your child may be offered nappies if they meet the criteria and it is the right option for them. Families will need to keep working on toilet training and will continue to receive support from the service. Your child’s progress will be reviewed every year. Nappies may be stopped if they are no longer needed. If your child moves into the area and already receives nappies, they will be reassessed. Their prescription may be changed or stopped depending on local guidelines. A maximum of four nappies per day can be prescribed. Children must meet eligibility criteria before nappies can be provided. Please note pull-up style nappies are not provided. Nappies are not provided for night-time wetting.

Download our new Surrey Child and Family app!

Children’s Continence

This service helps with...

Bedwetting

Constipation and Soiling

Daytime Wetting

Toilet Training Children with Additional Needs

About the team

Who this service is for

Upcoming events and sessions (showing 1–6 of 7)

Toileting Support Webinar

Toileting Support Webinar

Toileting Support Webinar

Toileting Support Webinar

Toileting Support Webinar

Toileting Support Webinar

Questions and answers

Download our new Surrey Child and Family app!

Children’s Continence

This service helps with...

Bedwetting

Constipation and Soiling

Daytime Wetting

Toilet Training Children with Additional Needs

About the team

Who this service is for

Upcoming events and sessions (showing 1–6 of 7)

Toileting Support Webinar

Toileting Support Webinar

Toileting Support Webinar

Toileting Support Webinar

Toileting Support Webinar

Toileting Support Webinar

Questions and answers

Locations